How To Pass Cisco 500-052 UCCXD Exam In First Attempt?

Question No. 1

You are designing a Cisco Unified Contact Center Express system with these four requirements

* 250 configured agents

* a maximum of 150 agents that are logged in at any time

* 30 agents that are able to make outbound calls

* 20 agents that are able to answer emails

How many premium seats should you purchase?

Answer: A

Question No. 2

Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?

Answer: C

Question No. 3

You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express engine “Java out of memory” crash? (Choose three )

Answer: C, D, E

Question No. 4

Which statement is true about Cisco Context Service?

Answer: B

Question No. 5

In a Cisco Unified Contact Center Express application script, a number is read from an external database The number must then be played out as part of a prompt.

Which Unified CCX Editor step creates a new prompt that can play out the number?

Answer: D
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