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Latest Microsoft MB2-718 Dumps Exam Questions and Answers:
You need to install and configure the Unified Service Desk (USD) client What should you do?
A. Import the USD client as a solution.
B. You must manually install the client.
C. Deploy the USD client from the Microsoft Dynamics 365 server.
D. Enable the USD client from System Settings.
You are a customer service agent that uses Unified Service Desk (USD). You search for a customer. You select a customer record from the search results and open the customer record.
How many sessions are created?
You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location. Which statement is true?
A. You can capture up to 10,000 survey responses per day.
B. You can store unlimited survey responses over time.
C. You can publish a maximum of 200 surveys.
D. All surveys must use the same theme.
You are creating a new survey with the Voice of the Customer Survey designer.
Which two statements regarding the Voice of the Customer Survey designer are true? Each correct answer presents a complete solution.
A. The Complete page must always display last.
B. The Welcome page must always display first.
C. Surveys can have up to three pages.
D. Surveys can contain unlimited questions.
You need to implement Microsoft Power BI to analyze and visualize data.
Which two actions can you perform? Each correct answer presents a complete solution.
A. Use iframes to display content
B. Implement custom visualizations.
C. Use a file that is stored in Microsoft OneDrive as a data source.
D. Display the most recent version of the data always.
You enable feedback for a Voice of the Customer survey. What is the total number of questions allowed for the survey?
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